Replacement Orders

• I will require a photo of the  damaged item before it is replaced, this is for several reasons, Insurance claims, and helps me to figure out what happened to try to prevent future issues. 

Order Cancellations

• Requesting an order cancellation must occur within 12 hours of order placement. Orders are usually made on demand, if I have the item already made it will ship within 24 hours, if its being custom produced it can take a few extra days to ship.  
• Once and order ships, it cannot be cancelled or refunded until returned at your cost, you must notify me first, and it must be received within 14 days.
• Custom orders cannot be returned or refunded, defects in workmanship are corrected and reshipped. 
  

Shipped Orders

• Buyers remorse for non custom requires you to send the item back, the item must be new and unused condition, refund is provided as store credit only minus a 20% restrocking fee. 

Contact

• Contact support@brickyprints.com for return support.